Mobile Commerce

How Businesses Use WeChat to Win Chinese Consumers – Part 2. Coach: Simple ways to increase ‘brand stickiness’

September 10, 2014 by Julia Q.Zhu 1 comment 3426 viewson Case Studies & Interviews, Digital Marketing, E-Commerce, Insights, Luxury, Mobile Commerce, Social Media, Strategy

In the last post, we described how YOOX uses WeChat to not only advertise, but sell and serve its Chinese customers. What are other interesting practices businesses are experimenting with in China to creatively blend social, mobile and commerce? Case Study – Coach: Simple ways to increase ‘brand stickiness’ via WeChat Similar to the case of YOOX, Coach also uses …
Alibaba Dominates Mobile Commerce in Q2 2014

September 5, 2014 by Julia Q.Zhu 0 comments 3966 viewson Alibaba, Data, Mobile Commerce

Alibaba dominated China’s mobile commerce landscape despite facing fierce competition from its rivals Tencent and JD. In Q2 2014, its Taobao and Tmall marketplaces accounted for 84.2% of total m-commerce transactions, while JD accounted for 5.3% of transaction share. Fashion flash sale e-tailor Vipshop came in third place, accounting for 2% of transaction share.Ahead of …
How Businesses Use WeChat to Win Chinese Consumers – Part 1. Case Study of YOOX

September 3, 2014 by Julia Q.Zhu 1 comment 3972 viewson Digital Marketing, Digital Payment, E-Commerce, Featured, Insights, Mobile Commerce, Social Media, Strategy

In the last post, we noted that social media is more than just a way to stay ahead of the news and connect with your friends in China. While Western companies tend to focus on advertising via social media, Chinese firms use social platform for deeper customer engagement as mobile increasingly become a major avenue …
3 Ways to Win China’s Social Commerce Revolution

August 27, 2014 by Julia Q.Zhu 1 comment 1800 viewson Case Studies & Interviews, Digital Marketing, E-Commerce, Insights, Mobile Commerce, Social Media, Strategy

Chinese internet giant Tencent recently allowed e-commerce player JD.com to begin selling directly from a prominent position on Mobile QQ, Tencent’s messaging application, which is currently used by nearly 500 million Chinese consumers each month. This is just the latest example in what we at Observer Intelligence believe to be a tremendous trend in China’s …
Chinese Mobile Phone Shoppers Increase 42% to 205 Million H1 2014

August 15, 2014 by Julia Q.Zhu 0 comments 3601 viewson Data, Mobile Commerce

Online shopping via cell phone has become a major driver of Chinese retail e-commerce growth. While the total number of Chinese online shoppers grew by 9.8% in the first half of 2014, the group of consumers that shop online via cell phone expanded from 144.4 million to 205 million, representing a significant increase of 42% …
42% Growth in Mobile Commerce Means Big China Consumer Opportunity

August 13, 2014 by Julia Q.Zhu 0 comments 2609 viewson Consumer Behavior, E-Commerce, Insights, Mobile Commerce, Strategy

Businesses and marketers who are seeking to engage and influence Chinese consumers need to pay more attention to their presence on the mobile internet. This is because there are more Chinese accessing the internet through their mobile devices rather than on a desktop or laptop computer now. The China Internet Network Information Center announced earlier …
China e-commerce: 14% of online retail transactions via smartphones in Q1

June 24, 2014 by Julia Q.Zhu 0 comments 4669 viewson Data, E-Commerce, Mobile Commerce

The transaction value of online shopping via mobile devices is increasing in China as consumers switch to mobile devices. In the first quarter of 2014, over 14% of online retail transactions were conducted through smartphones and tablets, representing an increase of 6.6 percentage points compared to the same period of 2013. This growth is attributed …
China Retail E-commerce Sales Reached $73 billion in 2014 Q1, Up 27.6 Percent Y-o-Y

June 4, 2014 by Julia Q.Zhu 0 comments 2039 viewson E-Commerce, Insights, Mobile Commerce

In Q1 2014, the Chinese retail e-commerce sector continued to grow at a double-digit pace – up 27.6 percent year-on-year to $73 billion in transaction value. E-commerce spending on mobile end increased 140.8% year-on-year to $10.3 billion, accounting for 14.1% of the total retail e-commerce sales in the first quarter. Observer Solutions believes that mobile commerce will continue to grow at …
China M-commerce Sales to Exceed US$51 Billion in 2014

April 21, 2014 by Julia Q.Zhu 1 comment 3606 viewson Data, Mobile Commerce

China’s retail mobile commerce (m-commerce) sales is expected to increase 91.1% year-on-year and surpass 50 billion USD in 2014.
The State of Mobile Payment in China

April 16, 2014 by Julia Q.Zhu 0 comments 2487 viewson Digital Payment, E-Commerce, Insights, Mobile Commerce, Online Payment

This is the 5th post of our “Online Payment in China Blog-post Series“. So far we have discussed the Chinese e-commerce payment landscape, the unique characteristics of third-party payment tools and Cash-on-Delivery(COD), and best practices for online payment fulfillment. As a firm, Observer Solutions believes strongly that 2014 is the year that Chinese e-commerce ‘goes mobile’. Mobile payment will undoubtedly be …